FAQ
Everything you might ask.
What ages is Givlo for?
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Givlo is designed for children aged 7–17. The interface adapts copy and complexity based on age — younger children get simpler language, older children get more autonomy and richer choice.
How does my child pay for a donation?
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Your child doesn’t see a payment screen, ever. They see a giving balance — what their monthly allowance lets them give. When they ask to give, you approve, and the donation routes from your payment method to the charity. Children never enter card details, never receive money, and never see how the underlying transaction works.
What charities are on the platform?
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Every charity on Givlo is a UK registered charity, verified against the Charity Commission register. The directory is curated by editorial decision, not paid placement. We focus on charities with strong impact reporting and age-appropriate content. At launch we have 20 charities across six categories; new charities are added monthly.
Can I limit which charities my child sees?
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Yes. Parents can restrict the visible directory by category or by specific charities. By default, the directory is filtered to charities appropriate for your child’s age.
What happens to the £10 a month?
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The £10 funds Givlo as a company — engineering, the charity directory, the regulatory work, customer support. It does not fund donations. Every penny of every donation goes to the charity (plus Gift Aid where eligible). Donations and subscription are entirely separate financial flows.
Can I cancel?
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Yes, at any time. Your data is removed within 30 days of cancellation. Any approved-but-unsettled donations are completed before cancellation takes effect.
Is Givlo a charity?
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No. Givlo Ltd is a UK limited company. We operate as a for-profit business providing a service to households. The charities we work with are independent UK registered charities and receive donations directly through the platform.
Where is Givlo regulated?
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Givlo is registered in England and operates under UK law. We are engaging with HMRC on Gift Aid intermediary status, with the FCA regarding the trust-model financial architecture, and with the Charity Commission on charity partnerships. We are not yet regulated as a financial services provider — our architecture deliberately avoids triggering FCA permissions by design.