SAFEGUARDING
Child safety is the
first principle.
What children can and can’t do on Givlo
Children on Givlo can browse charities, follow ones they care about, and ask their parent to approve a donation. That’s the entire surface area of the product for them.
Children cannot: contact other Givlo users, post publicly, see advertising, give to organisations outside the curated charity directory, send money without parental approval, or interact with anyone other than the charities they choose to follow and their household members.
Data protection
All Givlo user data is processed in accordance with UK GDPR. We collect the minimum necessary information to operate the service. Children under 13 require explicit parental consent for their account, which is captured at household setup.
We do not sell user data. We do not share user data with advertisers. We do not show advertising of any kind to any user. The only third parties who see user data are our payments processor (Stripe), our database provider (Supabase), and our email provider (Resend), each under appropriate data processing agreements.
Funds custody
Givlo never holds child funds in custody. The platform operates on a trust-model architecture: a parent’s payment method funds an allowance balance held in trust, donations route directly from that trust position to the receiving charity at the moment of approval.
Givlo Ltd is in active engagement with HMRC regarding Gift Aid intermediary status. Until that is granted, Gift Aid on eligible donations is handled directly by the receiving charity.
Your household
You approve every gift
Givlo
Never holds children's funds
The charity
Receives the gift + Gift Aid
Approved donations move from your payment method to the receiving charity through a regulated trust-model architecture. Givlo is the service that makes giving easy — not a place your money sits.
Reporting concerns
If you have a safeguarding concern about anything you’ve encountered on Givlo — content, behaviour, or anything else — please contact us immediately at safeguarding@givlo.co.uk. We respond to safeguarding contacts within four hours during UK working days.
If a child or adult is in immediate danger, contact your local emergency services first. In the UK, call 999. The NSPCC helpline is 0808 800 5000.
This safeguarding statement is reviewed and updated quarterly. The full policy document, including data retention schedules, third-party sub-processor list, and incident response procedures, is available on request.